What triggers a recall
A recall is issued when a defect is found that could affect safety or regulatory compliance. The defect need not manifest in every vehicle of the batch — the campaign covers every vehicle that might be affected.
- Faults in airbags, seat belts or restraint systems.
- Defects in the braking or steering system.
- Fire risks in the electrical or fuel system.
- Software that could cause an engine shutdown or unexpected behaviour.
How to check a recall by plate number
Enter the plate number and the report states whether an open campaign applies to the vehicle. Open means the repair has not been carried out according to the record — sometimes because the owner never received the notice, for instance after a change of ownership.
What to do about an open recall
The repair is carried out free of charge at an importer-authorised garage, even on a vehicle out of warranty. Contact the importer with the plate number, book an appointment, and make sure the work is documented.
When buying used, an open recall is not necessarily a reason to walk away — but it is a point worth raising in negotiation, and certainly something to deal with immediately after purchase.
Frequently asked questions
Does a recall repair cost anything?
No. The manufacturer or importer bears the cost, even on a vehicle out of warranty.
I bought a car with an open recall — what now?
Contact the importer with the plate number. The campaign attaches to the vehicle rather than the owner, so the entitlement transfers to you.